PAYMENT POLICY

Effective Date: August 18, 2026

Thank you for choosing Jsjlh for your gift and accessory purchases. This Payment Policy explains how payments are handled when you order gift or accessory items through Jsjlh.com. Please read it together with our Terms of Service, Shipping Policy, Returns and Cancellation Policy, Refund Policy, Privacy Policy, FAQ, and Contact Us page.

This Payment Policy is provided by Qingdao Ruimeng Beier Clothing Co., Ltd., the legal entity behind the Jsjlh brand and Jsjlh.com.

1. Payment Methods Available at Checkout

At checkout, the payment choices that may be offered include Visa, Mastercard, American Express, Discover, and any other options shown when you place your order.

The methods actually available to you depend on your billing country or region, delivery address, currency, card type, and device. For any given order, only the payment methods displayed at checkout can be used. We cannot accept a payment method that is not shown there.

2. How Transactions and Charges Are Handled

Payments are processed through secure systems. No processing fee is added to your order total unless a separate charge is clearly shown at checkout before you confirm payment.

All prices appear in United States dollars (USD) unless stated otherwise. Shipping costs, taxes, duties, and other applicable charges are displayed at checkout when available. International orders may also be subject to customs duties, import taxes, brokerage fees, or other destination charges. Unless checkout clearly says otherwise, the recipient is responsible for those amounts. Please see our Shipping Policy for more information.

3. Currency Conversion and Bank or Provider Fees

If your card or payment account is held in a different currency, your bank or payment provider may apply currency conversion fees, foreign transaction fees, or other charges. Jsjlh does not control these charges and cannot refund them. The final amount charged to you may differ from the order total because of your payment provider’s exchange rate and fees.

4. Authorization, Review, and Billing

When you place an order, you authorize your chosen payment method to be charged the order total shown at checkout. Depending on the payment method and provider, payment may be captured right away or after we review the order.

Placing an order does not by itself mean we have accepted it. We may review, limit, or cancel an order for legitimate reasons, including:

• the item is out of stock;

• mistakes in price, product details, or availability;

• payment or authorization issues;

• signs of fraud or unauthorized activity;

• shipping limitations;

• orders that are unusually large or submitted more than once; or

• orders that look like they are intended for unauthorized resale.

If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.

5. Protecting Your Payment Information

Payment card details are handled by our payment processor and its payment partners. As a rule, we do not keep full card numbers or card security codes on file.

We may receive limited payment-related information, such as payment status, transaction ID, payment method, and the last few digits of your card. We use this information to manage your order, provide customer support, prevent fraud, and process refunds. Our Privacy Policy explains more about how we collect, use, and protect personal information.

6. Declined, Failed, Pending, or Unverified Payments

If your payment is declined, fails, stays pending, or needs additional verification, your order may not move forward until the issue is resolved. You may need to try again, use another payment method, or contact your bank or payment provider.

If you think you were charged but did not receive an order confirmation, contact us with your order number and the email address used to place the order. We will check the payment status and help as quickly as possible.

7. Changing or Canceling an Order

If you need to change or cancel an order, please contact our customer service team as soon as possible at service@jsjlh.com and include your order number.

We will make reasonable efforts to help. However, once an order has moved into processing, production, or shipping, we cannot guarantee that changes or cancellations can still be made. If a cancellation is approved before processing, production, or shipping has started, we will normally refund the eligible amount to your original payment method.

Please also see our Returns and Cancellation Policy for more information.

8. Refunds

Approved refunds are handled under our Refund Policy and are normally sent back to your original payment method.

Approved refunds are normally issued within 5–10 business days after approval. It may take extra time for your bank, card issuer, or payment provider to show the refund in your account.

We refund original shipping charges only when the return is due to our mistake—for example, the wrong item, damage, a defect, or an incomplete shipment—or when the law says we must. If you return an item simply because you changed your mind, the original shipping cost is not refundable. Jsjlh cannot refund customs duties, import taxes, brokerage fees, or similar charges set by government agencies, carriers, or other third parties.

Please see our Refund Policy for full details on refund eligibility, amount, method, and timing.

9. Payment Disputes and Chargebacks

If you have a problem with a payment or an order, please contact us first so we can try to resolve it quickly. We are happy to help with order status, refunds, returns, or payment questions.

If you file a chargeback or payment dispute, we may need to share relevant order and payment details with our payment processor, your bank, or the payment provider while the dispute is reviewed.

10. Updates to This Policy

We may update this Payment Policy from time to time to reflect changes in our payment methods, service providers, business practices, or legal requirements. The revised version will be posted on this page with a new effective date. Any changes will apply going forward unless the law says otherwise.

11. Contact Information and Business Details

If you have a question about payments, please contact us. When contacting us about an existing order, include your order number and the email address used to place the order.

Customer Service Email: service@jsjlh.com

Store Website: Jsjlh.com

Customer Service Hours: Monday to Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM (U.S. Central Time, CST/CDT).

Brand: Jsjlh

Store Operator: Qingdao Ruimeng Beier Clothing Co., Ltd.

Legal Entity: Qingdao Ruimeng Beier Clothing Co., Ltd.

Registered Address: No. 91 Jiujiang Road, Wangcheng Subdistrict Office, Laixi City, Qingdao City, Shandong Province

Return requests should not be sent to the registered address without prior approval from our team. Please contact us before shipping anything so we can provide the current return warehouse address. We aim to respond promptly. Customer service hours: Monday to Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM (U.S. Central Time, CST/CDT).

Current return warehouse address:

Attn: Return Authorization 43-XNP-2
Warehouse: Menlo Worldwide Logistics – Suite 209
801 Swan Drive
Smyrna, TN 37167
United States

Unified Social Credit Code: 91370285MAKCR4CY72

Customer Service Email: service@jsjlh.com

Jsjlh is operated by Qingdao Ruimeng Beier Clothing Co., Ltd., which oversees Jsjlh.com, order processing, customer service, and related ecommerce operations.